FAQ


When does my order ship?

All orders ship within 24 hours of your order being placed. Sunday is not a business day so any order placed on the weekend, ships first thing Monday.

 

What is the return policy?

You may return any unworn and unused jewelry in its original packaging for full refund as long as it arrives back to us within 14 calendar days of purchase date. NO EXCEPTIONS! Customer is responsible for all shipping charges. Any jewelry purchased on sale or discounted is final sale! Please email INFO@GOLDENGILT.COM before sending anything back.

 

What is jewelry made of?

Our jewelry is plated with 18k gold. We work with base medals that include stainless steel and brass.

 

Can I wet my jewelry?

We recommend to keep Golden Gilt jewelry dry to preserve the polish and plating. Use the pouch that comes with your jewelry to store it when not in use.

 

Is there any warranty?

Jewelry that you purchase from Golden Gilt or any of our authorized retailers is covered under a 60 day limited warranty with a proof of purchase. Customer is responsible for all shipping cost. We reserve the right to not approve warranty claims due to negligence. Warranty claims are to be made only for the same exact piece if available.