FAQ

When does my order ship?

All orders ship within 24 hours of your order being placed. Sunday is not a business day so any order placed on the weekend, ships first thing Monday.

 

What is the return policy?

You may return any unworn and unused jewelry in its original packaging for full refund as long as it arrives back to us within 14 calendar days of purchase date. NO EXCEPTIONS! Customer is responsible for all shipping charges. Any jewelry purchased on sale or discounted is final sale! Please email INFO@GOLDENGILT.COM before sending anything back.

 

What is jewelry made of?

Our jewelry is plated with 18k gold. We work with base medals that include stainless steel and brass.

 

Can I wet my jewelry?

We recommend to keep Golden Gilt jewelry away from water and oils to preserve the polish and plating. Use the pouch that comes with your jewelry to store it when not in use.