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RETURN POLICY
RETURN POLICY
We want you to be completely satisfied with your purchase from us.
We gladly accept returns and exchanges for any unworn and unused merchandise still in its original packaging. To initiate a return or exchange, we must receive the return within 10 calendar days of original delivery date. Kindly note that you are responsible for all associated shipping charges.
For a smooth process, please email us the tracking number once you have shipped the item back to us. Please be aware that all clearance jewelry is final sale.
SHIP TO THE BELOW ADDRESS:
GOLDEN GILT
3299 US-46
BOX 3
PARSIPPANY NJ 07054
**Orders that have shipping insurance claims on them are not refundable or returnable.
Once an order has been submitted, it cannot be canceled. We begin processing orders immediately to ensure timely delivery, and as a result, we are unable to accommodate cancellation requests.
SAME-DAY SHIPPING
SAME-DAY SHIPPING
We promise to process your order on the same day as long as we receive it during our regular business hours!
We dare you to test our speed!
PHONE SUPPORT
PHONE SUPPORT
Have a question or a concern? Give us a ring at 973-246-4025 during business hours 11am-7pm Monday to Saturday.
LIFETIME WARRANTY
LIFETIME WARRANTY
Golden Gilt is dedicated to delivering jewelry of the utmost quality, which is why we stand behind our products with a Lifetime Guarantee for all jewelry purchases. Please note the lifetime warranty does not cover damage caused by consumer, normal wear and tear, or tarnishing. Missing stones are covered for12 months after the purchase date. All claims are subject to inspection upon arrival and will not be accepted if no manufacturer defects are found.
If, for any reason, the item is no longer available, you have the option to exchange it for another piece of equal or lesser value. Please note that this Warranty does not cover damages resulting from user-inflicted issues such as scratches, accidental breakage, water damage, etc.
Additionally, a Shipping and Handling fee of $19.99 will apply to all Warranty Replacements.
Please be aware that our Lifetime Warranty does not cover lost or stolen items.
To submit a lifetime warranty replacement claim please email info@goldengilt.com:
- Original order number or email linked to the purchase
- Clear pictures that show issue
- Base medals include 316L Stainless Steel
- Ion Plated with 18k Gold (One of the most advanced surface finishes in the trade)
- Shipped with a branded velour pouch
- Size of Necklace: 22" and 26"
