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RETURN POLICY
RETURN POLICY
We want you to be completely satisfied with your purchase from us. If for any reason you are not satisfied with your unworn and unused jewelry, you may return it in its original packaging for a full refund within 14 calendar days of the purchase date. Please note that we are unable to make any exceptions to this policy.
Please be aware that the customer is responsible for all shipping charges associated with the return.
Please note that any jewelry purchased on sale, discounted, or bundled together is considered final sale and cannot be returned for a refund.
Before returning any items, please email us at INFO@GOLDENGILT.COM for instructions and to obtain a return instructions.
Thank you for choosing us as your source for quality jewelry, and please do not hesitate to contact us if you have any questions or concerns.
SAME-DAY SHIPPING
SAME-DAY SHIPPING
We promise to process your order on the same day as long as we receive it during our regular business hours!
We dare you to test our speed!
PHONE SUPPORT
PHONE SUPPORT
Have a question or a concern? Give us a ring at 973-246-4025 during business hours 11am-7pm Monday to Saturday.
LIFETIME WARRANTY
LIFETIME WARRANTY
Golden Gilt is dedicated to delivering jewelry of the utmost quality, which is why we stand behind our products with a Lifetime Guarantee for all jewelry purchases. Please note the lifetime warranty does not cover damage caused by consumer, normal wear and tear, or tarnishing. Missing stones are covered for12 months after the purchase date. All claims are subject to inspection upon arrival and will not be accepted if no manufacturer defects are found.
If, for any reason, the item is no longer available, you have the option to exchange it for another piece of equal or lesser value. Please note that this Warranty does not cover damages resulting from user-inflicted issues such as scratches, accidental breakage, water damage, etc.
Additionally, a Shipping and Handling fee of $19.99 will apply to all Warranty Replacements.
Please be aware that our Lifetime Warranty does not cover lost or stolen items.
To submit a lifetime warranty replacement claim please email info@goldengilt.com:
- Original order number or email linked to the purchase
- Clear pictures that show issue
- Base medals include 316L Stainless Steel & Eco-friendly Pure Copper
- Includes hand placed Grade AAAA Cubic Zirconias
- Ion Plated with 18k Gold (One of the most advanced surface finishes in the trade)
- Shipped with a branded pouch
- Size of Pendant: The pendant measures 2 inches from bottom to the top of the clasp.
- Available in 4mm necklace options: 22" and 26"
- Special studded buckle clasp.
** Ion plating makes the gold plating more durable, more wear resistant, and also has a higher brightness.
